Website Care Plans

Website care plans provide WordPress maintenance and support that optimize your website’s performance and your business’s growth.

Websites are not a one-time project. Like any other investment, your website needs ongoing attention in order to keep establishing trust and converting leads into customers. That's why website care plans are the perfect way to make the most of one of your most valuable assets.

Keep Your Site Running Like A Machine.

Our Website Care Plans will give you peace of mind so you can spend more time interacting with customers and less time worrying about your site.
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Stay up-to-date, secure, and eliminate down-time so you don’t miss a thing. Click to find out what each of our Website Care Plans can do for you.

Cancel anytime. We won’t force you into a long-term contract.

Need customized options?

Comparing our website care plans

Site Care PlansThe EssentialsBusiness GrowthPeace of MindPerformance BoosterAdvanced CareCustom Care
Pricing$79$199$99$299$347$499
Annual Savings, Pay Yearly Save 10%$71$179$89$269$312$449
Hosting✅ - Standard✅ - Standard✅ - TBD
Premium Plugin License Renewals
Tutorial Library
WordPress, Theme & Plugin Updates
Critical Vulnerability Updates
24/7 Uptime Monitoring
Daily Security Monitoring
Google Analytics integration
Email Support
Website Warranty
Hack & Malware Protection
Support for eCommerce Sites
Support for Membership Sites
Complete Malware Removal
Site Care & Maintenance ReportsMonthlyWeeklyMonthlyWeeklyWeeklyWeekly
Website Audits + Performance ReviewsYearlyevery 6 mo.every 6 mo.quarterlyquarterlyquarterly
Daily Backups1x Daily2x Daily2x DailyHourlyHourlyHourly
Database Optimization
Spam & Revision Clean Up
Spam Prevention
Automated Website Policy Protection❌ - add-on $119/yr
Website Accessibility Widget & Terms❌ - add-on $49/mo❌ - add-on $49/mo❌ - add-on $49/mo❗- on less than 1000 pages
Unlimited Website Edits❌ - 30 Min/mo. Support❌ - 30 Min/mo. Support
Access to our premium stock image library
Speed Optimization
Mobile & Tablet Optimization
Image & Media Optimization
Priority Email Suport
Site Optimization for Google & Bing
WooCommerce Plugin License Renewals❗- WooPack incl.❗- WooPack incl.❗- WooPack incl.❗- WooPack incl.
Monthly Strategy Call
Get Found Easier on Google!
Support for Advanced Functionality
Support for Custom Built Sites
Safe Updates on Custom Sites
Custom Functionality Testing
24/7 Custom Code Monitoring
WordPress Multisite
Advanced Custom Support
Add-Ons
SEO Optimization$497$497$497716.4💰759.6 💰$497
Graphic Design, Unlimited
Design & Images
Website Accessibility$49$49$49
Social Media Marketing399399399399399399
Google Ads399399399399399399
Email Marketing197197197197197197

Need more support?

Contact us to discuss your needs and more customized website care plan.

Stay up-to-date, secure, and eliminate down-time so you don’t miss a thing. Click to find out what each of our Website Care Plans can do for you.

Our Comprehensive Website Care Plans

Daily Backups & Speed Performance Checks

Daily speed performance checks ensure that the site is loading quickly and efficiently, providing a seamless user experience.

Air-Tight Security & Protection

Added malware security and prevention keep the site safe from potential threats, with clean-up services provided in the event of an attack.

Membership &
Ecommerce Care

This is an upgrade for larger websites with an ecommerce and/or membership platform, high amounts of traffic, and functionality requirements. This plan will include hourly backups, additional care, and security.

Continuous Monitoring

24/7 uptime monitoring ensures that the site is always available and functioning properly. We are immediately notified in the event your site is down, whether it’s a server issue or a problem on your site.

Monthly Reporting

In-depth monthly reports keep you informed about the site’s performance and maintenance activities.

Website Edits

Website edits provide a level of flexibility and control over website content, while priority service in the maintenance queue ensures that any issues are addressed promptly.

Complement Your Website with Add-On
Packages That Boost Your Growth

Social Media Marketing

+$399 per month

Social Media is a powerful tool that can create interest in your products or services and drive traffic to your website. If you need help creating content for your blog and social media channels, we can help! We’ll work with you to establish a strategy, and each month we’ll curate 1 blog post and 2 weekly posts for up to 3 social media accounts.

SEO

+$497per month

If you want your website to rank highly for certain keywords, our SEO package can help. First, we’ll optimize the important pages of your website so that they can be discovered organically. Then, we’ll analyze your website and your competitors and work to get your site ranked for up to 10 keywords that will generate results for your website traffic.

Email Marketing

+$197 per month

Email marketing can make a huge difference in how you engage with your audience. It’s a way for you to reach directly into their inboxes and create a more personal experience between your brand and the people who are interested in it. We can help you create effective, engaging emails that will bring people to your website again and again.

We will send you an automatic email after you checkout with a self-destructing link for your login credentials with instructions. Get them to us at your convenience. We will need your WordPress dashboard and hosting provider credentials.

Once you sign up, we’ll have your plan set up within 24-48 hours.Everything from speed improvements to security optimization will be addressed by our team automatically.

We’ll send you a series of introductory emails detailing how to effectively ask for edits, the best screen capture tools and other ways to get the most value out of your plan.

We’ll work with anybody regardless of their hosting provider. We understand that different websites have different needs and that people have realistic budgets that they have to meet. If you’d like to upgrade, we would be happy to talk with you about your site’s needs and your budget to provide you with a hand-selected host provider. 

We offer 24/7 support. Because Britt Creative Co. is built around a 100% remote work environment, we have staff working from here in the US and across the globe. This allows us to offer around the clock support that will work no matter your timezone.

 

We give our customers access to premium plugins. Every website on our Premium Plan or Elite Plan care plans gets access to iThemes Security Pro (a $297 value), WP Smush Pro (a $600 value) and much more. This is pretty terrific value considering the overall prices of our care plans.

Unlimited edits do include edits to content, changing plugin settings and CSS adjustments. Things that are not included are custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress or building out a new website or subdomain.

 

**If you would like to add unlimited design to your plan, we offer this to our Elite Plan subscribers. If you’re already subscribed, please email us and let us know you would like to add this - or you can purchase this on our website.

We get a lot of questions about our unlimited edits. But it’s true! Unlimited really means unlimited when it comes to the edits we provide. We don’t like to nickel and dime people, so we just ask them to pay for their monthly subscription and we provide the technical support. Easy.

Once you sign up for the website maintenance plan that makes the most sense for you, you’ll receive a welcome email with information on your plan and details about how to securely send us your login credentials. Once you send login information for your WordPress dashboard and hosting provider, we’ll have your plan fully implemented in 24-48 hours.

 

The speed enhancements can take up to a week since we have to optimize everything for your unique core files, theme and plugins and we want to be careful not to cause any downtime for your website. So we take our time and make sure this is done right instead of risking potentially compromising your website.

We partner with iThemes to bring premium WordPress security to your website! Get started with our Premium Plan or Elite Plan and we’ll implement the plugin and optimize it for your unique site to give you the best possible coverage.

 

We’ll also implement additional security across your WordPress dashboard and server as needed. These security measures are unique for every website we work with, which means a customized solution for everybody.

Of course! We provide care plans specifically for the ongoing support of any eCommerce site built on WordPress. Websites with advanced functionality like this require our Elite Plan. Sites like this take more resources for us to manage, so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast and running smoothly.

Our care plans each cover one single domain (website.com, subdomain.website.com, etc). If you have 3 websites that you’d like us to manage, you’ll need 3 plans, one for each. You are more than welcome to choose different plans for each website.

Our team is distributed, meaning we work from around the globe! Our core web team is local to the US while some of our employees are international and work remotely. This gives us the ability to provide 24/7 service. If your website crashes at 3am on a Sunday morning, someone on our team will be notified within 1 minute, the issue will be addressed and your site will be back up immediately.

Our entire team works remotely. The owners of Britt Creative are American, based in Asheville, NC. However, we’re able to offer 24/7 support by recruiting the very best developers from around the world. We don’t try to hide this from anybody; in fact, we’re extremely proud of the diverse and talented team we’ve put together.

This varies on the time of day and day of the week, but most are responded to within a couple hours to let you know that we’ve received it and are getting to work. The majority of single-request tickets are solved within 24 hours. Occasionally it may take a bit longer for a long list of edits or more complex changes. For priority support (most single-request tickets are solved within 3-6 hours), feel free to upgrade to our Elite Plan. 

 

Again, these times are for a single task, but several tasks sent at once will be broken up and handled as multiple tickets. This may increase the turnaround time.

Yes! Just get started with our Elite Plan and we’ll have your site cleaned up within 24 hours. You can also sign up for our Premium Plan and we’ll do the same within 48-72 hours.

We will keep your website with it’s current hosting provider if you don’t want to make the move. We do offer our hand-picked WordPress hosting providers as the perfect option if you’re not happy with your current host and are looking for a hosting partner who will take the lead here.

**If you would like to add unlimited design to your plan, we offer this to our Elite Plan subscribers. If you’re already subscribed, please email us and let us know you would like to add this - or you can purchase this on our website.

If you need us to provide edits to your website, the best way to do that is to upgrade to our Premium Plan or Elite Plan. We’re not big fans of one-time edits since we want to work with people who understand their website is a work in progress and want a technical partner who can help them continue to move forward. 

 

However, if you are still interested in a one-time edit, you can email us to have your edit evaluated. These edits may be able to be completed if your site has been built with us, if we have time in our schedule, and if we are capable to provide a solution. All edits start at $100/hr, with a minimum of 30 min billed. 

 

When it comes to security and website speed, one-time changes are simply not effective. We want to provide ongoing support to get your WordPress site fast and secure, then keep it that way.

There are a few reasons for this:

 

Sometimes plugin updates are released with bugs. Updating less frequently allows the plugin developer to get rid of these bugs before we add them to your WordPress site.

 

Batching more updates together means an easier manual review. That in turn means a lower probability that something bad will happen or break your website.

 

We’ll be doing all these updates on the weekend when most websites receive less traffic. That means a safer environment and minimal issues for your visitors.

 

We always make an exception for more major plugin updates, such as WooCommerce. When major updates come out for this, we’ll make the updates far more slowly to ensure that your website remains running smoothly without any hiccups.

We’ve set up our pricing structure to stay pretty lean and with our global team, it just makes more sense to handle all our support through email. While we don’t offer phone support, we’ve made customer service a huge priority here at Britt Creative and you’ll find our email support fast, effective and friendly!

Ready To Work Together?

Let’s get started on your project today.